RED FEATHER LAKES COMMUNITY LIBRARY
STRATEGIC PLAN

Reviewed and approved by the Red Feather Mountain Library Board of Trustees,
February 22, 2022

Red Feather Mountain Library District Vision:
Red Feather Mountain Library District Mission:
Red Feather Mountain Library District Equity, Diversity, &
Inclusion Statement:

Contents
1. COLLECTIONS………………………………………………………………………………………………………. 2
2. RESOURCE SHARING……………………………………………………………………………………………… 3
3. FACILITIES ………………………………………………………………………………………………………….. 4
4. FUNDING/FINANCE………………………………………………………………………………………………….. 5
5. GOVERNANCE …………………………………………………………………………………………………………. 6
6. HUMAN RELATIONS/RESOURCES ……………………………………………………………………………….. 6
9. SERVICES AND PROGRAMMING ………………………………………………………………………………….. 9
10. TECHNOLOGY ……………………………………………………………………………………………………….10
11. PLANNING ……………………………………………………………………………………………………………12
12. ATTACHMENTS ……………………………………………………………………………………………………..13
State Library Check List for Governance ……………………………………………………………………..13

1. COLLECTIONS
Goal: Red Feather Lakes Community Library will develop and maintain an updated
collection that informs, entertains, challenges, and responds to the needs and interests of
a dynamic community of patrons.
The library is currently at carrying capacity in terms of materials shelved and new
materials added annually. The collection needs to be matched to materials removed
from the collection.
Objective A: Library acquisitions will be patron-centered and demand-driven.
Materials purchased are designed to maximize patron use, enjoyment and interest. Subject
areas of limited interest or limited use will be minimally purchased.
● Who: Library Director, Staff, Materials Selection Committee
● When: Ongoing
● Cost: Staff time
● Measure of Success: Determined by survey

Objective B: The library will continue acquiring electronic collections
Collection will be developed as determined by patron interest. This may include both
individual e-Books available for circulation through patron-supplied technology, limited
library supplied technology, and/or electronic databases that are available online to registered
library-card holders.
● Who: Staff and Volunteers
● When: Ongoing as funds become available
● Cost: Staff time, possible technology costs, and budgeted funds
● Measure of Success: Determined by patron usage data
Objective C: The library will meet or exceed current Colorado Public Library
Standards
● Who: Library Director and Library Board of Trustees
● When: Annual evaluation
● Cost: Staff time
● Measure of Success: Comparative review
Objective D: Cataloging will meet appropriate state and national standards.
● Who: Library Director, Staff, and Volunteers
● When: Ongoing
● Cost: Staff time
● Measure of Success: Cataloging meets appropriate standards
2. RESOURCE SHARING
Objective A: The library will explore and actively cultivate resource sharing or
consortium purchasing options when those options allow for improved or more
efficient access or significant cost savings.
● Who: Library Director and Staff
● When: Ongoing
● Cost: Staff time, budgeted funds as available
● Measure of Success: Use of loan processes and resource sharing data
Objective B: The library will continue to use or better utilize existing Colorado and
Red Feather Mountain Library District 2022 Strategic Plan February 22, 2022, Page 4
national resource sharing frameworks including but not limited to; AspenCat, SWIFT,
ALA-interlibrary loan, and OCLC.
● Who: Library Director and Staff
● When: Ongoing
● Cost: Staff time
● Measure of Success Effective use of staff time data and survey
3. FACILITIES
Goal: Continue to provide a functional, safe and inviting facility that also allows for
changing priorities
Objective A: Maintain and improve facilities as needed or anticipated.
● Who: Library Director, Finance Committee, Board
● When: Ongoing and as needed or anticipated.
● Cost: Staff time, supplies and material, budgeted funds
● Measure of success: Appropriately maintained facilities per above goal.
Objective B: Collect staff/patron’s observations and ideas for improving space utilization
● Who: Library Board, Library Director, Staff
● When: Ongoing collection of input
● Cost: Staff time
● Measure of success: Collected input
Objective C: A formal assessment to address space and its utilization in the library, off-site,
“Book Mobile,” and satellite locations
● Who: Library Board, Library Director, Staff
● When: Ongoing collection of input
● Cost: Staff time
● Measure of success: Collected input
Goal: The Red Feather Lakes Community Library will be open sufficient hours to meet
community needs
Objective A: Operational hours will include morning, afternoon, evening, and weekends:
Red Feather Mountain Library District 2022 Strategic Plan February 22, 2022, Page 5
● Who: Library Board Library Director, Staff
● When: Ongoing
● Cost: Library Director, Staff time, budgeted funds
● Measure of success: Library usage statistics and favorable patron comments
Objective B: Analyze Library open hours to determine if changes are warranted
● Who: Library Board Library Director, Policy Committee, Staff
● When: Ongoing
● Cost: Staff time, budgeted funds
● Measure of success: Library usage statistics and patron comments
4. FUNDING/FINANCE
Goal: Project financial needs for the Library and implement increased
funding actions.
Objective A: Complete 5 year financial projection for the Library
● Who: Director, Financial Librarian, Volunteer, CPA, Board
● When: Ongoing; every 5 years
● Cost: Staff time, CPA service charge (budgeted)
● Measure of Success: Completion of projection to assist in financial planning
Objective B: Update giving/donor guidelines and explore electronic giving options
● Who: Director, Friends, Volunteers, attorney and/or CPA
● When: Ongoing
● Cost: Staff time, office supply budget, CPA fee, legal fees
● Measure of Success: Develop and make available giving/donor guidelines
Objective C: Review funding opportunities, endowments, develop grant proposals as
needed, while striving for program sustainability
● Who: Staff, Finance Committee
● When: Ongoing
● Cost: Staff time, office supply budget, postage
● Measure of Success: Grants are obtained successfully with sufficient time for reports
Red Feather Mountain Library District 2022 Strategic Plan February 22, 2022, Page 6
5. GOVERNANCE
Overview: The Red Feather Lakes Community Library is governed by the Red Feather
Mountain Library District, a division of Colorado State Government. A Board of Trustees
representing residents of the service area is approved by Larimer County Commissioners. The
Board does not participate in day-to-day operations of the library. Please refer to Library
Governance Check List attached.
Goal: The library will remain in compliance with all Federal and Colorado laws affecting
libraries.
Objective A: The Director and the Board of Trustees will establish a time or method
for an annual review of compliance. Issues may be assigned to committees for later
Board review.
Measure of success: Compliance
Objective B: The Director and the Board of Trustees will establish a time or method
for a biannual, casual review of the Red Feather Lakes Community Library Strategic
Plan.
Measure of success: Compliance
6. HUMAN RELATIONS/RESOURCES
Goal: Recognize that all people, including patrons, staff, Volunteers, Boards, Friends of
the Library, and members of the greater community, are our most valuable asset.
Objective A: Provide high-quality customer service and a pleasant, supportive, and safe
patron experience by:
1. Participating in on-going training for customer service, technology, and other
library-related skills.
2. Developing and maintaining training manuals, guides and policies as needed.
3. Maintaining open staff circulation desk during hours of operation with
attentive staff and Volunteers.
● Who: Library Director, Staff and Volunteers
● When: Ongoing
● Cost: Training and office supply budgets, staff time
Red Feather Mountain Library District 2022 Strategic Plan February 22, 2022, Page 7
● Measure of success: Patron feedback
Objective B: Maintain a pleasant, supportive, and safe working atmosphere in the library
for staff and Volunteers.
● Who: Library Director, Library Staff, Volunteers
● When: Ongoing
● Cost: Office supply budget and staff time
● Measure of Success: Use, effectiveness and feedback
Objective C: Improve staff satisfaction, internal communications, and employee
effectiveness.
1. Provide methods and opportunities for effective staff communication (meetings,
feedback and reviews).
2. Foster and encourage continuing education and professional development.
● Who: Library Director, Staff and Volunteers
● When: Ongoing
● Cost: Time
● Measure of Success: Use, effectiveness and feedback
Objective D: Review all staff and compensation/benefits annually including retirement
● Who: Library Director, Library Board
● When: Annually
● Cost: No budget needed
● Measure of Success: Completed as scheduled at least annually
7. MARKETING
Goal: Market and promote library resources, services and programs.
Objective A: Develop a marketing plan that will promote library resources, services, and
programs and target the means of promotion to the service, product or concept being
promoted.
● Who: Library Board in consultation with Library Director
● When: TBD as time allows
● Cost: Library Board and staff time, office supply budget, technology budget
● Measure of Success: Marketing plan completed and implemented
Red Feather Mountain Library District 2022 Strategic Plan February 22, 2022, Page 8
Objective B: Continue to increase the public’s awareness of library needs, resources,
services and programs through a variety of media formats.
● Who: Library Board, staff and Volunteers
● When: Ongoing
● Cost: Staff time, office supply budget, postage, printing, technology costs and materials
● Measure of Success: Public awareness and support
Objective C: Establish and foster relationships with businesses, community organizations,
and utilize collaborative programming
● Who: Library Board, staff and, Volunteers
● When: Ongoing
● Cost: Staff time, office supply budget and materials
● Measure of Success: Relationships developed
8. OUTREACH AND ADVOCACY
Goal: Promote a helpful and friendly library that is fully cooperative with many others
promoting shared services.
Objective A: Assist the Friends of the Library, and attend their Board meetings on a
regular basis. Clearly distinguish between the responsibilities of the Friends and Library
Staff.
● Who: Library board President, Library Director and assistant Librarian
● When: Ongoing
● Cost:, Staff time
● Measure of Success: Attendance and cost effectiveness
Objective B: Promote and Welcome Volunteers
● Who: Library Director, and Staff
● When: Ongoing
● Cost: Staff time, training, office supplies, and budget
● Measure of Success: Effectiveness of program participants
Objective C: Establish cooperative relationships between the RFL Community
Red Feather Mountain Library District 2022 Strategic Plan February 22, 2022, Page 9
Library, other libraries, library constituents, and local government agencies for
shared services.
● Who: Library Director and Staff
● When: Ongoing
● Cost: Variable program funding, office supplies, budget, and staff time
● Measure of Success: Successful relationships developed
Objective D: Plan to identify and serve the underserved population of the community
● Who: Library Director and Staff
● When: Ongoing
● Cost: Variable
● Measure of Success: Successful relationships developed
9. SERVICES AND PROGRAMMING
Goal: Offer quality programs of targeted interest to the community.
Objective A: Evaluate current programming through the use of customer and
community surveys, community studies, evaluations and other means appropriate to
remain relevant to the community.
● Who: Program Committee, Library Director, Staff, Volunteers and presenters
● When: Administer surveys and evaluation forms (ongoing)
● Cost: Office supply budget and staff time and programming budget
● Measure of Success: Ongoing Program Committee review
Objective B: Coordinate and collaborate with community organizations to sponsor, co-
sponsor, or offer programs.
● Who: Program committee, staff, Volunteers and local organizations
● When: Ongoing
● Cost: Variable program funding, grants, office supply budget, programming budget,
space costs and staff time
● Measure of Success: Response of sponsors and participants
Objective C: Use marketing plan and long range planning.
Red Feather Mountain Library District 2022 Strategic Plan February 22, 2022, Page 10
● Who: Program Committee, Library Director, Staff, Volunteers, Friends of the Library
Board, Board of Trustees, and community leaders
● When: Ongoing
● Cost: Office supply budget and staff time
● Measure of Success: Attendance, evaluations and cost effectiveness
Objective D: Library provides information and referral services as staff time allows
● Who: Library Director and Staff
● When: Ongoing
● Cost: Office supply budget and staff time
● Measure of Success: Response of patrons
10. TECHNOLOGY
Goal: Utilizing technology to best meet the needs of the library
Objective A: Library technology will be appropriate to the tasks required in creating,
maintaining and furthering library services.
Equipment will be purchased and installed that meets definite need and purpose.
● Who: Library Director and Staff
● When: As needed or appropriate
● Cost: Variable
● Measure of success: Continued and uninterrupted library service
Objective B: Library technology will be cost-effective and specific to need and use
(e.g. not ‘first tier’, ‘bargain basement’ nor newly-introduced).
Library technology will be affordable, usable, and sufficiently specific to solve specific
problems.
● Who: Library Board, Library Director and Staff
● When: As needed or appropriate
● Cost: Variable
● Measure of success: Within budget; continued or enhanced library service
Objective C: The library will meet or exceed Colorado Public Library Standards and
Red Feather Mountain Library District 2022 Strategic Plan February 22, 2022, Page 11
comply with Colorado statute.
The Colorado State Library requires a library Technology Plan to be in place to apply for a
number of technology-related grants. The library will develop and maintain a Technology
Plan based on three years of anticipated needs.
Colorado law requires that internet access be filtered for minors. All publicly accessible
machines will have filtering software installed that prevents – as best possible – access to
inappropriate sites by minors while allowing override availability for adults on request.
● Who: Library Board, Library Director
● When: After the development of the initial document, every three years (or updated as
needed)
● Cost: Staff time, hardware/software
● Measure of success: Viable plan in place; ability to apply for funding dependent on the
presence of an up-to-date plan.
Objective D: Library technology will be sufficient to meet user and staff needs; staff
provides technological support to patrons as needed
● Who: Library Director and Staff
● When: As needed or appropriate
● Cost: Variable
● Measure of success: Usable, documented library systems
Objective E: The library will have a continuous technology replacement plan in place.
Both hardware and software have finite life spans; eventually, a point will be reached in which
the amount of staff time and library money expended in using existing technology will exceed
the value of use from the technology. The library will replace both hardware and software
before this level is reached.
The library will plan and budget sufficiently for technology updates and/or replacements.
● Who: Library Board, Library Director and Staff
● When: Annually
● Cost: Variable, with efforts made to develop a ‘fixed cost cycle
● Measure of success: Ongoing, financially acceptable technology replacements and
transitions
Objective F: The library will review and/or update the master technology plan every
three years or as appropriate under changing circumstances.
Red Feather Mountain Library District 2022 Strategic Plan February 22, 2022, Page 12
● Who: Library Board, Library Director
● When: Every three years or otherwise following significant technology changes
● Cost: Administrative time
● Measure of success: Plan completed, reviewed annually and revised as needed
Objective G: The library circulation system will reflect current library
practice and allow appropriate configuration or variability to meet local user
needs.
The circulation system will meet current library needs and as well conform to commonly
accepted public library standards and practice. The circulation system will allow for reasonable
management capabilities and oversight and promote or enhance critical multiple-library
activities such as interlibrary loan.
● Who: Library Director and Staff
● When: As needed
● Cost: Variable, but subject to planning and analysis
● Measure of success: Efficient, continuing library circulation and management.
Objective H: Technology cost-savings programs (such as E-Rate and TechSoup) will
be utilized when needed.
● Who: Library Director and Staff
● When: As available or pertinent
● Cost: Administrative and Staff time
● Measure of success: Successful grant awards. The receipt of subsidies in reducing
the library’s financial technology burden.
Objective I: The library will pursue appropriate technology granting opportunities.
● Who: Library Board, Library Director and Staff
● When: As available
● Cost: Administrative and Staff time and resources
● Measure of success: The enhancement of current library technology, resources, or
process or the offsetting of continuing library technology costs.
11. PLANNING
Goal: Planning should be an on-going process driven by changing circumstances, implementing
Red Feather Mountain Library District 2022 Strategic Plan February 22, 2022, Page 13
community and patron needs, and to have a guide for management’s actions.
Objective A: Thorough review of this plan and change/amend it every three years.
Objective B: Review and revise Disaster Preparedness plans for the library
Objective C: Review staff replacement/continuity and succession policy
12. ATTACHMENTS
State Library Check List for Governance
o 1. Library has been established in accordance with state and local codes and
ordinances, in conformance with Colorado Library Law CRS 24‐90‐105.
o 2. Library is in compliance with federal and state laws that affect library operations,
including the American with Disabilities Act, the Fair Labor Standards Act, and the
Colorado Confidentiality Law.
o 3. A map of the current service area population is made available to the Colorado State
Library.
o 4. Maintain a written plan of emergency procedures and risk management plan.
o 5. Library Governing Authority assures that all residents of the library service area
have access to tax‐supported public library services.
o 6. Library Governing Authority is ultimately responsible for the library and its budget.
o 7. Maintain insurance covering property and liability, including volunteer liability
covering errors and omissions.
o 8. Library has a Governing or Advisory Board with appointments and terms in
compliance with state statute. Membership reflects the demographics of the
population served by the library.
o 9. The Library Governing Authority actively recruits qualified candidates for
Library Board openings.
Red Feather Mountain Library District 2022 Strategic Plan February 22, 2022, Page 14
o 10. Library Governing Boards have written bylaws that outline its purpose and its
operational procedures and address conflict‐of‐interest issues. The bylaws are
reviewed at least every three years and a current copy is sent to the Colorado State
Library.
o 11. Library Board members receive a complete orientation including a tour of the
Library, a Trustee manual, a copy of the bylaws, policies, Colorado Library Law,
Colorado Public Library Standards and pertinent minutes and information on issues
currently being considered by the Library Board.
o 12. Board meetings are regularly scheduled with a minimum of six per year. Meetings
are open, in compliance with the Colorado Open Meetings (“Sunshine”) law, CRS 24‐
6‐401‐402. The Library Director is present at all board meetings. Written minutes are
available for distribution to the public.
o 13. Library Governing Authority has the responsibility for hiring the Library
Director according to a written job description.
o 14. Library Governing Authority develops performance expectations for the Library
Director, and uses them to annually appraise performance.
o 15. Library Governing Authority sets goals for its own continuing education and
performance, and annually reviews their performance.
o 16. Library Governing Authority delegates the hiring of staff to the Library
Director. Board members are not involved in the day‐to‐day operation of the
library.
o 17. Library has written policies to govern library personnel, operations and services.
Policies include:
Adoption of the ALA Library Bill of Rights
ALA Freedom to Read Statement
Freedom to View Statement
Board of Trustees
Statement of Ethics
Professional Ethics
Access to Electronic Information, Services and Networks
Meeting Room usage
Confidentiality of patron records
Safety
Security
Internet Use (technology)
Red Feather Mountain Library District 2022 Strategic Plan February 22, 2022, Page 15
o 18. Policies are approved and reviewed regularly by Library Governing Authority.
When needed, new policies are written, approved, implemented, and distributed.
o 19. Library uses surveys and other feedback tools and measures to determine the
effectiveness of its services.
o 20. Library reports statistics in the Colorado Public Library Annual Report.
o 21. Library Governing Authority meets with elected officials and community members to
inform them about library services and needs and advocates for the library.
o 22. Library Director writes procedures that are regularly reviewed and revised as
appropriate and made available to staff.
o 23. Library Director regularly communicates with staff, not only sharing Library
Governing Authority priorities, but also gathering significant staff concerns that may
inform governing decisions.
o 24. Library Director prepares and presents a report to the Library Governing Authority
at all regular meetings. Each report should address current library statistical and
financial information, human resource matters, library programs, needs, problems, and
successes.
o 25. The Library Director and the Library Governing Authority stay current with library
related issues by way of the Colorado State Library (CSL), the Colorado Library
Consortium (CLiC), the Colorado Association of Libraries (CAL), and the American
Library Association (ALA) including Association of Library Trustees, Advocates, Friends,
and Foundations (ALTAFF).
o 26. Library Director engages in activities, events, and publications in State (CAL),
Regional (MPLA), and/or National (ALA) professional associations.
o 27. Library Director and/or the library organization is a member of the State professional
organization
– Colorado Association of Libraries (CAL.)
o 28. Library Director and the Library Governing Authority actively participate when
critical legislative issues arise that affect the future of libraries.

Revision History
Reviewed and approved by the Red Feather Mountain Library Board of Trustees, February
22, 2022
Reviewed and Revised by the Board of Trustees on July 27, 2011.
Received and Reviewed by the Board of Trustees on October 22, 2008.
Initial Strategic Plan created July 2007-October 2008.